ผู้ให้บริการคือ Mr. Suksan Pantrakun บุคคลธรรมดา ที่อยู่ 636 Trok Wat Lat Bua Khao, Bang Kho Laem, Bang Kho Laem, Bangkok 10120, Thailand ติดต่อ sixvp69@gmail.com
These terms apply to the use of PandaChats by stores and by the users each store authorises.
1. The service and who provides it
PandaChats is a web application that lets a store connect its LINE, Telegram, Facebook Messenger and Instagram accounts and handle customer conversations in one inbox, with user roles, conversation assignment and optional slip checking that the store chooses to enable.
The service is provided by Mr. Suksan Pantrakun, an individual, at 636 Trok Wat Lat Bua Khao, Bang Kho Laem, Bang Kho Laem, Bangkok 10120, Thailand. Contact: sixvp69@gmail.com.
2. Access
Access to PandaChats is by invitation or approval from a store or the operator; there is no open public self-registration.
People authorised to operate PandaChats for a store must be at least 20 years old.
Each user must use their own account and keep their sign-in secure.
A store’s owner is responsible for granting and revoking its users’ access.
3. Connected platform accounts
A store may connect only accounts it is authorised to operate.
A store must follow the terms and policies of the platforms it connects, including LINE, Telegram and Meta.
Disconnecting stops new messages; existing conversation history remains available to the store.
4. Store responsibilities
PandaChats processes customer data on behalf of the store. The store is responsible for its customer relationship and for using the data lawfully.
Stores are responsible for providing any notices, obtaining any permissions and having any lawful basis required to message their customers. How data is processed is described in our Privacy Policy.
5. Acceptable use
Do not use PandaChats to send spam or unlawful content, to access another store’s data, to interfere with the service, or to try to obtain credentials or data you are not authorised to see.
6. Fees
Fees, payment terms and service-specific commitments are governed by a separate agreement with the store.
7. Availability
The service depends on third parties, including hosting, databases and messaging platforms. There is no public uptime service level unless a separate written agreement provides one. We may change or discontinue features.
8. Suspension
The operator may suspend access for security threats, unlawful use, material breaches of these terms, or unpaid fees under an applicable agreement.
9. Store closure, export and deletion
Store closure, data export and deletion are handled through a support request to sixvp69@gmail.com and the applicable store agreement. There is currently no automated self-service deletion feature. See also Data Deletion.
10. Liability
The operator is liable as required by law. Nothing in these terms excludes or limits any liability or right that cannot be excluded or limited under mandatory consumer-protection or data-protection law.
11. Governing law
These terms are governed by the laws of Thailand.
12. Changes to these terms
We will publish updated terms on this page and change the date above.